Privacy and cookie policy

One of your rights under EU law is that you must be informed when your
personal data - also known as personal information - is processed
(collected, used, stored) by any organisation. You also have the right
to know the details and purpose of that processing.

Some of the services offered on our website require the processing of your
personal data. In such cases, links are available on those pages directing
you to the specific information about the processing contained in the
relevant data protection notices.

Here we give you a general overview of some of the ways this website
processes your personal data including the use of
cookies and
social media.

Your personal data and our website

  • We collects your personal information only to the extent necessary
    to fulfil a precise purpose related to our tasks;
  • We will use your personal data for direct marketing purposes;
  • We do not reuse the information for another purpose that is different
    to the one stated;
  • We put in place measures to guarantee that your data are kept up-to-date
    and processed securely;
  • Under certain conditions outlined in law, we may disclose your
    information to third parties, (such as the European Anti-Fraud Office,
    the Court of Auditors, or law enforcement authorities) if it is necessary
    and proportionate for lawful, specific purposes;
  • You have the right to access your personal information, to have it
    corrected and the right to recourse; at any time if you believe your data
    protection rights have been breached;
  • We do not keep your personal information for longer than necessary for
    the purposes for which we collected it;
  • However, we may keep your information for a longer period for
    historical, statistical or scientific purposes with the appropriate
    safeguards in place.

Cookies

Cookies are short text files stored on a
user’s device (such as a computer, tablet or phone) by a website.

Cookies are used for the technical functioning of a website or for gathering
statistics.

Cookies are also typically used to provide a more personalised experience
for a user for example, when an online service remembers your user profile
without you having to login.

When you visit our website, we may collect some data on your browsing
experience such as your IP address, the website page you visited, when you
visited and the website page you were redirected from.

This information is used to gather aggregated and anonymous statistics with
a view to improving our services and to enhance your user experience.

When you visit the this website, we will keep the browser history of your
visit for a maximum of 13 months. This information will then be deleted.

Should you wish to opt your data out of our anonymised, aggregated
statistics, you can do so here.

Read our cookies information for more
information about the types of cookies this website uses.

Social Media

We use social media to present our work through widely used
and contemporary channels.

Our use of social media is highlighted on this website.

For instance, you can watch videos, which we upload to our YouTube
page and follow links from our website to Google, Twitter, Facebook and LinkedIn.

Cookies are not set by our display of social media buttons to connect
to those services when our website pages are loaded on your computer
(or other devices) or from components from those services embedded
in our web pages.

Each social media channel has their own policy on the way they process
your personal data when you access their sites. For example, if you choose
to watch one of our videos on YouTube, you will be asked for explicit consent to accept
YouTube
cookies; if you look at our Twitter activity on Twitter, you will be asked for explicit consent
to accept Twitter cookies;
the same applies for Google, Facebook and LinkedIn.

If you have any concerns or questions about their use of your personal data,
you should read their privacy policies carefully before using them.

Complaint handling

Which kinds of personal data does the website process?

We process the personal data submitted by website visitors. This will include
names, contact details as well as the content of the allegations (insofar
as the latter qualify as personal data).

Who may receive my personal data?

The case file containing your personal data is accessible
to relevant members of our staff. All access to case files is logged.

What are my rights?

You are entitled to access the personal data we holds about you and
to have them rectified where necessary. In certain cases, you also have
the right to have your data blocked or erased or to object to their
processing. For more information, please see Articles 13 to 19 of
the Regulation.

To exercise any of these rights, please contact us using our contact form.
We will reply within three months. Please note that in some cases restrictions
under Article 20 of the Regulation may apply.

How long do you keep my data?

We keep log files - including your personal data - for up to two years.

Who can I contact?

You can contact us as follows:



We use cookies on our website for its
technical functioning and for gathering statistics. A cookie is a small piece
of data that a website stores on the visitor’s computer or mobile device.

The table on this page lists the cookies that this website uses and
describes their purpose.

You will also find some more detail here about cookies relating to our social
media channels and Google Analytics, the service we use for our statistics.

Social media cookies

We use social media platforms. Our presence in the
Twitter, Facebook, Google, YouTube and LinkedIn communities
strengthens our online presence and visibility.

  • The website does not set cookies with the display of links to our
    social media channels when you are browsing our website;
  • You can watch videos, which we upload (embed) to our YouTube page.
    You can also follow links from our website to social media platforms;
  • In order to watch an video on our website, a message will alert you
    that you need to accept YouTube cookies to do so.
    YouTube
    has its own cookie and privacy policies over which we have
    no control. There is no installation of cookies from YouTube until you
    consent to YouTube cookies;

Google Analytics

Weuses Google Analytics, a web analytics service provided by Google,
Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed
on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of the website
(including your IP address) will be transmitted to and stored by Google
on servers in the United States.

In case of activation of the IP anonymization, Google will truncate/anonymize
the last octet of the IP address for Member States of the European Union as
well as for other parties to the Agreement on the European Economic Area.
Only in exceptional cases, the full IP address is sent to and shortened
by Google servers in the USA.

On behalf of the website provider Google will use this information for the
purpose of evaluating your use of the website, compiling reports on website
activity for website operators and providing other services relating to
website activity and internet usage to the website provider. Google will
not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on
your browser. However, we points out that if you do this, you may not be
able to use the full functionality of this website.

Opting out

By default, the browsing experience of website visitors is tracked by
Google Analytics in order to produce anonymised statistics.

Furthermore you can prevent Google’s collection and use of data
(cookies and IP address) by downloading and installing the browser
plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.
Please note that on this website, Google Analytics code is supplemented
by “gat._anonymizeIp();” to ensure an anonymized collection of IP
addresses (so called IP-masking).

Do not track preferences

Do not track is a function that allows visitors to opt out from
being tracked by websites for any purpose including the use of analytics
services, advertising networks and social platforms. Do not track options
are available in a number of browsers including:

If you enable do not track in your web browser, Google Analytics
will respect your choice. You will not be tracked. This is in addition to
you opting-out of the aggregation and analysis of data for our website statistics;

If you have disabled all cookies from your browser, we will still collect
some general data about your browsing (e.g. a record of a visitor to our website)
but they will be less accurate and your visit will not be tracked.